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Frequently Asked Questions

Where are you located?

Heart In Hand Psychotherapists are providing online therapy via a HIPPA compliant video platform and or telephone.

How long do sessions typically last?

Sessions typically last 45 to 60 minutes.

Do you accept insurance?

Rachael accepts Aetna in NJ. Her out of pocket fees are listed under the pricing subpage.
Ling accepts Aetna, United Healthcare, Oscar Health, Oxford, and Horizon Blue Cross Blue Shield in New York. Her out of pocket fees are listed under the pricing subpage.

What forms of payment are accepted?

Heart In Hand Psychotherapists accepts most forms of payment including cash, check and major credit cards. All payments are due on the date of service unless otherwise specified.

What is your cancelation policy?

Cancelations must be made up to 24 hours prior to session. If you are unable to provide at least 24 hours notice you will be charged the full cost of session.

FAQ's: FAQ
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